Zendesk5 followers15 jobs

Senior Sales Product Specialist

SeniorFull-timeHybridMelbourne VIC, AustraliaProfessional servicesInformation technologySalesPosted 2 weeks ago
View your fit0 of 9 criteria met

About the job

Join Zendesk on an exciting journey to power exceptional service for every person on the planet. As an Employee Service Sales Specialist, you will play a vital role in expanding our Employee Service account base by building strong relationships with key decision-makers and introducing innovative solutions to new customers. The team thrives on collaboration and is committed to enhancing employee experiences through innovative solutions.

You'll be responsible for

💼

Positioning Employee Service use cases

Serve as an expert on Employee Service solutions, assisting the sales team in effectively positioning use cases that address HR and IT challenges. Engage buyers by showcasing the value and impact of our solutions for enhancing employee experiences.
🤝

Collaborative sales support

Partner closely with the sales team to manage the end-to-end sales cycle, from initial discovery to deal closure. Support sellers in uncovering client needs, building compelling value propositions, and driving momentum throughout the sales process.
📊

ROI analysis and business assessment

Develop and present ROI analyses for potential deals, providing quantifiable benefits that support purchasing decisions.

Skills you'll need

📈

B2B and B2C sales experience

A proven track record in both B2B and B2C sales, particularly in the SaaS space, is essential for driving growth.
🗣️

Strong communication skills

Excellent communication and interpersonal skills are crucial for building relationships and engaging with clients effectively.
🖥️

Expertise in HR/IT service management

Minimum of 10 years of experience in HR / IT Service & Operations Management is required to understand client needs and challenges.
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Meet the team

About the company

View your fit

0 of 5 criteria met
BA/BS degree or equivalent experience
Educational background or equivalent experience in relevant fields.

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10+ years in HR/IT service management
Extensive experience in managing HR and IT operations.

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3+ years in Employee Service sales
Proven experience in selling HR/IT solutions.

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Track record of achieving sales targets
Demonstrated success in meeting or exceeding quotas.

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Strong communication and interpersonal skills
Ability to engage and build relationships with clients.

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