Transport NSW2 followers129 jobs

Senior Service Designer

SeniorFull-timeHybridKirribilli NSW 2061, AustraliaPosted 3 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

This job is about designing and delivering efficient, customer-focused services that enhance accessibility, sustainability, and overall quality of living. The impact of this role is significant, as it contributes to creating multi-modal transport experiences for a diverse range of people. The team thrives on collaboration, creativity, and a commitment to continuous improvement.

Meet the team

About the company

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You'll be responsible for

🚀

Supporting service design initiatives

Support the delivery of service design initiatives that contribute to customer focused, multi modal transport experiences.
🤝

Collaborating within teams

Collaborate within multidisciplinary teams to foster creativity, innovation and continuous improvement.
🌐

Engaging with stakeholders

Engage with internal and external stakeholders to help build strong partnerships across business units, agencies, industry and community groups.

Key criteria

🛠️

Service design experience

Demonstrated experience supporting service design in large organisations.

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🧩

Human centred design proficiency

Proficient in journey mapping, prototyping, and testing methods.

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📊

Analytical skills

Strong ability to translate insights into clear design recommendations.

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Service design experience
Demonstrated experience supporting service design in large organisations.

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Human centred design proficiency
Proficient in journey mapping, prototyping, and testing methods.

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Analytical skills
Strong ability to translate insights into clear design recommendations.

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Effective communication
Experience collaborating across multidisciplinary and cross-agency teams.

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Tertiary qualifications
Holds qualifications in design or equivalent professional experience.

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A meaningful career starts with a match

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