About the job
Join Zendesk as an SMB Account Executive, where you will play a vital role in driving exceptional service and growth in the SaaS landscape. This job is all about building relationships and introducing innovative solutions to customers, ensuring that every interaction is an opportunity for connection. The team thrives on collaboration and embraces a hybrid work model, allowing for both in-office and remote work to foster a rich experience.
You'll be responsible for
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Driving revenue growth
Acquiring new customers and developing strategies for account expansion to drive top-line revenue.❤️
Managing customer relationships
Nurturing customer relationships to ensure high satisfaction and retention levels.🔍
Identifying cross-sell opportunities
Proactively pursuing opportunities to cross-sell additional products and services to optimize account revenue.Key criteria
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4+ years of B2B sales experience
Proven track record of exceeding sales targets in SaaS.View
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Customer relationship management skills
Experience managing and expanding relationships at various levels.View
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Strong presentation and negotiation skills
Ability to articulate compelling business cases effectively.View
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