Zendesk8 followers8 jobs

Senior SMB Account Executive

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPosted 3 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

Join Zendesk as an SMB Account Executive, where you will play a vital role in driving exceptional service and growth in the SaaS landscape. This job is all about building relationships and introducing innovative solutions to customers, ensuring that every interaction is an opportunity for connection. The team thrives on collaboration and embraces a hybrid work model, allowing for both in-office and remote work to foster a rich experience.

Meet the team

About the company

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You'll be responsible for

🚀

Driving revenue growth

Acquiring new customers and developing strategies for account expansion to drive top-line revenue.
❤️

Managing customer relationships

Nurturing customer relationships to ensure high satisfaction and retention levels.
🔍

Identifying cross-sell opportunities

Proactively pursuing opportunities to cross-sell additional products and services to optimize account revenue.

Key criteria

📈

4+ years of B2B sales experience

Proven track record of exceeding sales targets in SaaS.

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🤝

Customer relationship management skills

Experience managing and expanding relationships at various levels.

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🗣️

Strong presentation and negotiation skills

Ability to articulate compelling business cases effectively.

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A meaningful career starts with a match

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5 criteria for this job
4+ years of B2B sales experience
Proven track record of exceeding sales targets in SaaS.

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Customer relationship management skills
Experience managing and expanding relationships at various levels.

View

Strong presentation and negotiation skills
Ability to articulate compelling business cases effectively.

View

Account research and prospecting skills
Demonstrated ability to identify and pursue new opportunities.

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Familiarity with Salesforce and sales tools
Experience leveraging key tools for sales tracking and forecasting.

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