Novita1 follower4 jobs

Senior Support Worker | Port Pirie

Mid levelSeniorFull-timeOfficePort Pirie SA 5540, AustraliaCustomer service and supportPeople and cultureHuman resources consultingPosted 4 months agoVerified 6 hours ago
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About the job

This job is about providing tailored support to clients in a vibrant environment at Novita's Port Pirie Day Options Hub. The role is crucial in helping individuals achieve their goals while also mentoring and coaching support staff to enhance service quality. The team values collaboration and inclusivity, ensuring everyone has the opportunity to thrive and make a meaningful impact in the community.

You'll be responsible for

🏠

Delivering support

Deliver one-on-one support in Hub, home and community settings
🛁

Assisting with personal care

Assist with personal care, health needs, and daily living tasks
👩‍🏫

Mentoring staff

Mentor and coach support staff to improve service quality

Key criteria

📜

Understanding of individualised support

Strong grasp of person-centred practices for client care.

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👥

Mentoring and coaching experience

Proven ability to guide staff in service delivery.

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🗣️

Excellent communication skills

Effective teamwork and customer service capabilities.

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Meet the team

About the company

View your fit

5 criteria for this job
Understanding of individualised support
Strong grasp of person-centred practices for client care.

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Mentoring and coaching experience
Proven ability to guide staff in service delivery.

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Excellent communication skills
Effective teamwork and customer service capabilities.

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Client management systems proficiency
Confident in maintaining accurate client records.

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Relevant qualifications
Minimum Certificate III in Disability or equivalent.

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