SERVICE ADVISOR
About the job
The Service Advisor position at Truck Centre (WA) offers an exciting opportunity to be the primary contact for customers regarding their vehicle maintenance and repairs. This job is crucial in ensuring customer satisfaction and smooth operations within the workshop. The team values collaboration, exceptional service, and a commitment to safety, making it a great fit for motivated individuals.
You'll be responsible for
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Acting as the primary contact
Serve as the main point of contact for customers regarding repair and maintenance work, both in person and over the phone.🗓️
Scheduling work from the Service Counter
Organize and manage the workflow from the service counter to the workshop to ensure timely service delivery.🤝
Providing exceptional customer service
Deliver outstanding service to customers, addressing their needs and concerns effectively.Key criteria
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Mechanical aptitude
Understanding of mechanical systems for effective service advising.View
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Exceptional customer service skills
Proven ability to provide outstanding service to customers.View
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Effective communication skills
Ability to communicate clearly with all stakeholders.View
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