Service Advisor Tweed Heads NSW
About the job
This Service Advisor job at Tweed Heads Dealership is all about delivering exceptional customer service and ensuring smooth vehicle servicing coordination. By joining this dynamic team, you will have the opportunity to grow and develop your skills while making a meaningful impact on customer satisfaction. The team values collaboration and a fun, fast-paced environment, making it a great fit for those who thrive on positive interactions and teamwork.
You'll be responsible for
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Delivering exceptional customer service
Providing the ultimate customer service experience to clients face to face, ensuring satisfaction and loyalty.🚗
Coordinating vehicle servicing
Ensuring efficient coordination of vehicle servicing and maintaining regular contact with customers for updates.📞
Handling customer concerns
Addressing customer concerns and complaints promptly, providing solutions and maintaining positive relationships.Key criteria
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Proven experience as a service advisor
Demonstrated experience in customer-facing roles, ideally as a Service Advisor.View
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Excellent communication skills
Strong verbal and written skills for effective customer interaction.View
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Experience with KPIs
Background in environments where Key Performance Indicators are utilized.View
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