Service Allocator
About the job
Linde Material Handling is on a mission to Push It Forward, and they are looking for an experienced Service Allocator to join their service administration team in Scoresby or Laverton North. This job is all about ensuring seamless service coordination and enhancing customer experiences while maximizing technician productivity. The team values organization, smooth processes, and a strong commitment to customer service.
You'll be responsible for
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Allocating service jobs
Assigning service jobs to field technicians, providing customers with clear timeframes.🗂️
Managing systems
Maintaining our service management system with meticulous attention to detail, ensuring efficient job opening and closing processes.📦
Handling vendor relations
Managing sub-contractors, purchase orders, and supplier invoices.Key criteria
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Experience coordinating service workloads
Proven experience managing multiple team members in service environments.View
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Strong relationship-building skills
Exceptional ability to foster rapport with field service technicians.View
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Familiarity with service allocation systems
Experience with service management portals like Baseplan or similar.View
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