Centorrino Technologies3 followers31 jobs

Service Delivery Manager

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 9 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

Join Centorrino Technologies as a Service Delivery Manager and be part of a vibrant community that values innovation and inclusivity. This job is all about building strong relationships with customers and collaborating with teams to ensure exceptional service delivery. With a focus on growth and development, the team thrives in a hybrid working environment that celebrates diversity and fosters creativity.

Meet the team

About the company

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You'll be responsible for

🤝

Building relationships

Building and maintaining strong relationships with customers, both remotely and in-person through recurring engagements.
🤝

Collaborating with teams

Collaborating with peers in technical and client-facing teams to achieve successful outcomes for the customer.
📊

Reviewing service delivery

Reviewing, assessing, and presenting service delivery reporting, ensuring key SLAs and deliverables are met.

Key criteria

🔑

NV1 clearance

Valid NV1 clearance is essential for this job.

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🤝

Customer service experience

Demonstrated experience in providing exceptional customer service.

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📊

Service delivery reporting

Experience reviewing and presenting service delivery reports.

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A meaningful career starts with a match

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5 criteria for this job
NV1 clearance
Valid NV1 clearance is essential for this job.

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Customer service experience
Demonstrated experience in providing exceptional customer service.

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Service delivery reporting
Experience reviewing and presenting service delivery reports.

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Stakeholder communication skills
Proven ability to communicate with executive-level stakeholders.

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Technical understanding
Strong grasp of IT concepts and ability to learn quickly.

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