Centorrino Technologies5 followers27 jobs

Service Delivery Manager

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

Join Centorrino Technologies as a Service Delivery Manager and be part of a vibrant community that values innovation and inclusivity. This job is all about building strong relationships with customers and collaborating with teams to ensure exceptional service delivery. With a focus on growth and development, the team thrives in a hybrid working environment that celebrates diversity and fosters creativity.

You'll be responsible for

🤝

Building relationships

Building and maintaining strong relationships with customers, both remotely and in-person through recurring engagements.
🤝

Collaborating with teams

Collaborating with peers in technical and client-facing teams to achieve successful outcomes for the customer.
📊

Reviewing service delivery

Reviewing, assessing, and presenting service delivery reporting, ensuring key SLAs and deliverables are met.

Key criteria

🔑

NV1 clearance

Valid NV1 clearance is essential for this job.

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🤝

Customer service experience

Demonstrated experience in providing exceptional customer service.

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📊

Service delivery reporting

Experience reviewing and presenting service delivery reports.

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View more

Meet the team

About the company

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5 criteria for this job
NV1 clearance
Valid NV1 clearance is essential for this job.

View

Customer service experience
Demonstrated experience in providing exceptional customer service.

View

Service delivery reporting
Experience reviewing and presenting service delivery reports.

View

Stakeholder communication skills
Proven ability to communicate with executive-level stakeholders.

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Technical understanding
Strong grasp of IT concepts and ability to learn quickly.

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