Centorrino Technologies5 followers38 jobs

Service Delivery Manager

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

The Service Delivery Manager at Centorrino Technologies is all about building strong relationships and ensuring exceptional service delivery for customers. This job plays a crucial role in fostering collaboration across teams and driving successful outcomes. With a focus on growth and inclusivity, the team thrives in a supportive and engaging environment.

Meet the team

About the company

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You'll be responsible for

🤝

Building relationships

Building and maintaining strong relationships with customers, both remotely and in-person through recurring engagements.
👥

Collaborating with teams

Collaborating with peers in technical and client-facing teams to achieve successful outcomes for the customer.
📊

Reviewing service delivery

Reviewing, assessing and presenting service delivery reporting, ensuring key SLAs and deliverables are met, or providing suggestions for improvements.

Key criteria

🤝

Customer relationship management experience

Demonstrated experience building strong relationships with customers.

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📊

Service delivery reporting skills

Experience reviewing and presenting service delivery reports.

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🗣️

Stakeholder communication ability

Proven ability to communicate with stakeholders at all levels.

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A meaningful career starts with a match

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5 criteria for this job
Customer relationship management experience
Demonstrated experience building strong relationships with customers.

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Service delivery reporting skills
Experience reviewing and presenting service delivery reports.

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Stakeholder communication ability
Proven ability to communicate with stakeholders at all levels.

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Technical understanding
Strong grasp of IT concepts and ability to learn quickly.

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Valid WWCC and Police Check
Required checks to ensure safety in service delivery.

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