Centorrino Technologies5 followers27 jobs

Service Delivery Manager

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Service Delivery Manager job at Centorrino Technologies is all about fostering strong relationships with customers and ensuring exceptional service delivery. This position plays a crucial role in collaborating with various teams to achieve successful outcomes and continuously improve service quality. The team thrives in a supportive and inclusive environment, where innovation and creativity are celebrated.

You'll be responsible for

🤝

Building relationships

Building and maintaining strong relationships with customers, both remotely and in-person through recurring engagements.
🤝

Collaborating with teams

Collaborating with peers in technical and client-facing teams to achieve successful outcomes for the customer.
📊

Reviewing service delivery

Reviewing, assessing and presenting service delivery reporting, ensuring key SLAs and deliverables are met, or providing suggestions for improvements.

Key criteria

🤝

Customer relationship management experience

Demonstrated experience building strong customer relationships.

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📊

Service delivery reporting skills

Experience reviewing and presenting service delivery reports.

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🗣️

Stakeholder communication abilities

Proven ability to communicate with stakeholders at all levels.

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Meet the team

About the company

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5 criteria for this job
Customer relationship management experience
Demonstrated experience building strong customer relationships.

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Service delivery reporting skills
Experience reviewing and presenting service delivery reports.

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Stakeholder communication abilities
Proven ability to communicate with stakeholders at all levels.

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Technical understanding
Strong grasp of technical concepts and ability to learn quickly.

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Valid WWCC and Police Check
Required checks to ensure compliance with safety standards.

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