Centorrino Technologies5 followers27 jobs

Service Delivery Manager

Mid levelFull-timeHybridBrisbane QLD, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Service Delivery Manager at Centorrino Technologies is all about fostering strong relationships with customers and ensuring exceptional service delivery. This role plays a crucial part in the company's mission to innovate and thrive, contributing to a vibrant community recognized as a Great Place to Work. Team members enjoy a hybrid working environment, extensive training opportunities, and a culture that celebrates diversity and collaboration.

You'll be responsible for

🤝

Building relationships

Building and maintaining strong relationships with customers, both remotely and in-person through recurring engagements.
🤝

Collaborating with teams

Collaborating with peers in technical and client-facing teams to achieve successful outcomes for the customer.
📊

Reviewing service delivery

Reviewing, assessing, and presenting service delivery reporting, ensuring key SLAs and deliverables are met, or providing suggestions for improvements.

Key criteria

🤝

Customer relationship management experience

Demonstrated experience building strong customer relationships.

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📊

Service delivery reporting skills

Proven ability to assess and present service delivery metrics.

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🗣️

Stakeholder communication skills

Experience communicating with executive and C-level stakeholders.

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Meet the team

About the company

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5 criteria for this job
Customer relationship management experience
Demonstrated experience building strong customer relationships.

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Service delivery reporting skills
Proven ability to assess and present service delivery metrics.

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Stakeholder communication skills
Experience communicating with executive and C-level stakeholders.

View

Technical understanding
Strong grasp of technical concepts and ability to simplify jargon.

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Valid WWCC and Police Check
Required checks to ensure safety in service delivery.

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