Service Delivery Specialist
About the job
The Service Delivery Specialist job at Pacific National in Newcastle offers an exciting opportunity to enhance operational excellence within Australia’s largest private rail freight operator. This position plays a vital role in ensuring the smooth transportation of critical freight across the country, contributing to the overall efficiency of the supply chain. The team thrives on collaboration, innovation, and a commitment to safety, making it a great fit for those who are passionate about making a difference.
You'll be responsible for
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Driving operational excellence initiatives
Focus on improving service performance and supply chain outcomes across the network.⚙️
Delivering operational change programs
Implement programs that enhance supply chain and service performance.📊
Monitoring and analysing performance metrics
Regularly assess metrics to identify areas for continuous improvement.Key criteria
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Logistics or rail operations experience
Experience in dynamic operational environments like logistics or rail operations.View
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Knowledge of supply chain methodologies
Understanding of methodologies like Theory of Constraints and continuous improvement.View
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Proven change program delivery
Demonstrated ability to effectively deliver change programs and projects.View
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