Silverchain Group12 jobs

Service Delivery Team Leader

Mid levelFull-timeOfficeGosford NSW 2250, AustraliaAdministrationPeople and culturePosted 3 days ago
Pending fitX of Y criteria met

About the job

As a Service Delivery Team Leader, you will embark on an exciting journey supporting and developing a passionate team of community workers dedicated to providing exceptional in-home services to aged care clients. This job is crucial in ensuring client satisfaction and fostering a positive work environment. The team thrives on collaboration, mentorship, and continuous growth, making it a fantastic opportunity for anyone looking to make a meaningful impact.

You'll be responsible for

🏆

Coaching and leadership

Providing coaching, leadership and direction to the team to achieve exceptional client service for our valued aged care clients.
🌱

Staff development

Developing staff at all stages including recruitment, induction, buddy runs and actively supporting safety and well-being initiatives.
🗂️

Administrative tasks

Performing a range of administrative tasks such as payroll, timesheets, and invoices.

Key criteria

👥

Team management experience

Proven experience managing large teams in Community/Aged Care settings.

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🗣️

People leadership skills

Demonstrated ability to have difficult conversations and motivate team members.

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⏰

Time management skills

Exceptional ability to manage time effectively under pressure.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Team management experience
Proven experience managing large teams in Community/Aged Care settings.

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People leadership skills
Demonstrated ability to have difficult conversations and motivate team members.

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Time management skills
Exceptional ability to manage time effectively under pressure.

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Administrative proficiency
Experience with payroll, timesheets, and compliance-related tasks.

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Stakeholder engagement
Strong problem-solving and communication skills across all levels.

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