Service Delivery Team Leader
About the job
As a Service Delivery Team Leader, you will embark on an exciting journey supporting and developing a passionate team of community workers who provide essential in-home services to aged care clients in the Adelaide metro area. Your role is crucial in ensuring exceptional client satisfaction and fostering a positive work environment. The team thrives on collaboration, mentorship, and continuous professional development, making it a fantastic opportunity for growth.
You'll be responsible for
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Coaching and leadership
Providing coaching, leadership and direction to the team to achieve exceptional client service for our valued aged care clients.🌱
Staff development
Developing staff at all stages including recruitment, induction, buddy runs and actively support safety and well-being initiatives.🗂️
Administrative tasks
Performing a range of administrative tasks such as payroll, timesheets, and invoices.Key criteria
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Experience managing large teams in aged care
Proven background in leading teams within the Community/Aged Care industry.View
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Demonstrated people leadership skills
Ability to have difficult conversations and motivate team members.View
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Exceptional time management skills
Ability to work effectively under pressure and meet deadlines.View
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