Accenture
Service Designer
Mid levelFull-timeHybridSydney NSW, AustraliaDesignInformation technologyPosted 3 days ago
About the job
Join Sydney Water as a Human Centred Designer and embark on a journey to shape the future of customer and staff experiences. This job is all about supporting human-centred design initiatives and delivering innovative solutions that truly meet user needs. The team thrives on collaboration and creativity, working together to drive positive change and support evidence-based decision making.
You'll be responsible for
🚀
Supporting customer experience initiatives
Support the delivery of customer experience initiatives on complex, strategic projects using human-centred design methodologies.👥
Collaborating with teams
Work with UX/UI designers, business specialists, and stakeholders to ensure solutions are impactful and measurable.🗺️
Developing service design artefacts
Contribute to the development of service design artefacts, including journey maps, blueprints, and prototypes.What we're looking for
🧑🎨
2+ years in customer experience design
Experience in customer experience or service design within medium to large organisations.View fit
🔍
End-to-end human-centred design process
Experience from discovery through to design and delivery phases.View fit
📊
Data-driven design decisions
Ability to work with product and service data to inform design.View fit
View more
