Service & Hire Coordinator
About the job
This job is about being the central point of contact for service coordination, technician scheduling, and hire administration at Adaptalift Group. The impact of this position is significant as it maximizes technician productivity and enhances customer satisfaction through effective communication and organization. The team thrives in a fast-paced environment, valuing safety, teamwork, and exceptional customer service.
You'll be responsible for
📅
Coordinating service and technician scheduling
Schedule and allocate jobs to field service technicians across Tasmania, monitoring productivity and efficiency.🤝
Managing customer service and communication
Receive and manage inbound service, rental and sales enquiries while maintaining strong customer relationships.📝
Handling hire and rental administration
Support short-term rental administration including contracts, invoicing, and payments, ensuring smooth operations.What we're looking for
📅
Service coordination experience
Demonstrated experience in coordinating service operations and scheduling.View
🤝
Strong customer service skills
Proven ability to maintain relationships with customers and technicians.View
🛠️
Administration proficiency
Experience with invoicing, contracts, and rental administration.View
View more
