Telstra25 followers117 jobs

Service Management Specialist

Mid levelFull-timeHybridDarwin NT, AustraliaProfessional servicesInformation technologyPosted 6 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Service Management Specialist at Telstra is a vital part of a team dedicated to building a connected future. This job focuses on providing technical leadership for Terrestrial Communications infrastructure, ensuring smooth operations and integration of new products and services. The team values collaboration, human connection, and a commitment to creating a workplace where everyone can thrive.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🦸‍♂️

Acting as an ICT infrastructure SME

Serve as a Subject Matter Expert and escalation point for all aspects of the Terrestrial Communications infrastructure within the region.
💡

Providing quality advice

Offer expert advice and direction to stakeholders and field workforce based on experience in the Terrestrial Communications environment.
🔧

Supporting ICT infrastructure

Assist all components of ICT infrastructure in line with operational requirements and agreed standards.

Key criteria

🔍

NV1 security clearance

Current NV1 security clearance is mandatory for this job.

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💼

Service delivery experience

Proven experience in service delivery within medium-to-large organizations.

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🛠️

Technical expertise in ICT

Demonstrated knowledge of Terrestrial Communications ICT infrastructure.

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A meaningful career starts with a match

View your fit

5 criteria for this job
NV1 security clearance
Current NV1 security clearance is mandatory for this job.

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Service delivery experience
Proven experience in service delivery within medium-to-large organizations.

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Technical expertise in ICT
Demonstrated knowledge of Terrestrial Communications ICT infrastructure.

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Analytical problem-solving skills
Experience resolving operational faults and providing customer updates.

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Stakeholder engagement skills
Proven ability to consult with Defence stakeholders and third parties.

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