Service Manager Audi Springwood QLD
About the job
This job is about leading the service team at Audi Springwood within a national company that values growth and career development. The Service Manager plays a crucial role in ensuring effective operations, driving customer satisfaction, and achieving service sales objectives. The team thrives on collaboration, innovation, and a commitment to excellence.
You'll be responsible for
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Leading the service team
Overseeing productivity, reporting, and data analysis to ensure effective operations and growth.🤝
Building customer relationships
Providing the best possible service to customers while maintaining an efficient and profitable operation.🔍
Monitoring service processes
Ensuring that all interactions by the dealership are of the highest standard, both internally and externally.Key criteria
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Proven leadership experience in service management
Demonstrated experience leading teams in a dealership service environment.View
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Service department process knowledge
High-level understanding of service department policies and procedures.View
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Excellent customer service skills
Strong verbal and written communication skills for customer interactions.View
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