UniLodge3 followers10 jobs

Customer Service Manager

Mid levelFull-timeOfficeCanberra ACT, AustraliaPosted 4 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Customer Service Manager position at UniLodge @ UC Weeden Lodge is an exciting opportunity to lead a small operations team in managing leasing and property management. This job is all about creating exceptional living experiences while ensuring smooth operations at the front office. The team thrives on collaboration, creativity, and a commitment to providing outstanding service to residents.

Meet the team

About the company

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You'll be responsible for

🏆

Leading the front-line team

Leading the front-line team in the efficient and effective operations of Reception, ensuring high performance.
🏡

Assisting residents

Assisting residents with enquiries related to their residency, studies, general needs, and overall wellbeing.
📈

Managing performance feedback

Ensuring that all direct reports receive timely feedback on their performance in a professional and encouraging manner.

Key criteria

🏢

Demonstrated leadership experience

Experience leading teams in hospitality or property management.

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🗣️

Excellent communication skills

Ability to communicate effectively and professionally with residents.

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📊

Proficient in administrative systems

Strong skills in technology and managing administrative tasks.

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A meaningful career starts with a match

Apply on UniLodge
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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Demonstrated leadership experience
Experience leading teams in hospitality or property management.

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Excellent communication skills
Ability to communicate effectively and professionally with residents.

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Proficient in administrative systems
Strong skills in technology and managing administrative tasks.

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Working with Vulnerable People's Check
Possession of required checks for working with vulnerable populations.

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Unrestricted work rights in Australia
Legal eligibility to work without restrictions in Australia.

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