Customer Service Manager in Training
About the job
Drakes Supermarkets is seeking an enthusiastic individual ready to take the next step in their career. This job offers an exciting opportunity to supervise the customer service department, tailoring services to meet the unique needs of the local community. Working within a dynamic and growing company, team members will thrive in a supportive environment that values commitment, passion, and effective communication.
You'll be responsible for
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Supervising customer service department
Supervising the customer service department to tailor services and products to meet local customer needs.📚
Coaching and training team members
Coaching, training, and performance managing team members to ensure high standards of service.⚠️
Ensuring work health and safety standards
Commitment to maintaining work health and safety standards within the team and store.Key criteria
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Customer service commitment
Demonstrated passion for delivering exceptional customer experiences.View
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Communication skills
Proven ability to communicate effectively with diverse audiences.View
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Leadership experience
Experience leading and motivating teams in a retail environment.View
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