Customer Service Specialist
About the job
Asuria is a leading provider of Employment Services in Australia, dedicated to connecting individuals with sustainable employment opportunities. The job involves providing high-quality administrative and customer support, ensuring that every interaction is positive and impactful. Team members thrive in a collaborative environment where they are encouraged to unlock their full potential.
You'll be responsible for
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Responding to inquiries
Providing exceptional customer service by addressing inquiries and concerns from program participants, employers, and partners in a timely manner.⭐
Delivering first-class service
Serving customers through various customer contact channels, ensuring a high standard of service delivery.🤝
Collaborating with employers
Understanding staffing needs and processing information in CRM to match suitable candidates with available positions.Key criteria
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High-level verbal and written communication skills
Essential for effective interaction with participants and stakeholders.View
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Time management and organisational skills
Critical for maintaining accurate records and meeting deadlines.View
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Exceptional interpersonal skills
Important for collaborating with diverse individuals and teams.View
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