About the job
This job at QBE is all about leading a dynamic team of insurance professionals dedicated to service excellence. The impact of this role is significant, as it directly influences the quality of claims management and customer satisfaction. Collaboration and innovation are at the heart of how the team operates, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Supervising day-to-day activities
Overseeing the daily operations of the CTP claims unit and providing guidance on claims management.💡
Initiating new ideas
Supporting the development and delivery of the business plan for the unit through innovative concepts.🛠️
Assisting with claims management strategies
Helping implement and maintain effective strategies and objectives for claims management.Key criteria
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People leadership experience
Extensive experience leading teams in general insurance claims.View
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Personal injury claims expertise
Demonstrated experience managing personal injury claims.View
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Interpersonal and communication skills
Excellent skills in building relationships and negotiating.View
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