Service Manager
About the job
The Service Manager position at Mercy Place Shepparton is a fantastic opportunity to lead a dedicated team in a 96-bed Residential Aged Care Home. This job is all about delivering exceptional resident-centered care while fostering a positive and safe environment. At Mercy Health, teamwork and continuous improvement are at the heart of everything we do, and we are excited to welcome someone who shares our passion for making a meaningful difference in people's lives.
You'll be responsible for
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Leading teams
Leading the clinical and non-clinical teams to ensure high-quality care and operational excellence.🌟
Promoting positivity
Creating a culture that promotes positivity and safety while delivering our Model of Care.🤝
Liaising with stakeholders
Liaising with all stakeholders to deliver best practice operational and clinical services.Key criteria
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People management experience
Demonstrated experience leading and developing teams in aged care.View
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High-level communication skills
Proven ability to engage residents, families, and stakeholders effectively.View
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Business acumen
Strong knowledge of budgets, occupancy, and compliance standards.View
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