About the job
The Service Manager job at atWork Australia is all about making a meaningful impact by leading a dedicated team of Job Coaches and InWork Support Coaches. This role is crucial in driving sustainable employment outcomes and ensuring compliance while fostering a values-driven culture. Join a passionate team that believes in the power of work to transform lives and supports each other in achieving excellence.
You'll be responsible for
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Leading and coaching
Leading, coaching and developing Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes.📊
Driving performance
Driving performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded.🌍
Overseeing service delivery
Overseeing service delivery, workflow and client experience across multiple locations.Key criteria
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Team management experience
Proven experience managing teams across multiple sites.View
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Strong leadership capability
Demonstrated ability in coaching and performance management.View
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Financial management skills
Experience managing budgets, forecasts, and financial KPIs.View
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