About the job
The Service Manager position at atWork Australia is all about making a meaningful impact by leading a dedicated team in the Wollongong & Southern Ranges Employment Services Area. This job is crucial in supporting individuals living with disabilities and helping them find sustainable employment. The team thrives on collaboration, integrity, and a shared belief that work is for everyone, creating a supportive and empowering environment.
You'll be responsible for
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Managing team performance
Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceeded, driving success across the team.🗺️
Establishing clear direction
Establishing and communicating clear direction for the effective operations of your team across various locations, ensuring alignment and focus.🌟
Fostering a client-focused environment
Fostering a team environment that maintains a client focus at all times and a commitment to delivering service excellence.Key criteria
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Management experience
Proven experience managing and leading a team effectively.View
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KPI achievement
Demonstrated ability to meet and exceed Key Performance Indicators.View
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Client-facing experience
Experience in customer service or client engagement roles.View
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