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Service Manager

Mid levelFull-timeHybridCaloundra QLD 4551, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Service Manager position at atWork Australia is all about leading a passionate team dedicated to making work meaningful for everyone. This job is crucial in driving performance and ensuring that clients receive the best support possible, ultimately transforming lives through sustainable employment. The team thrives on values such as Integrity, Compassion, Determination, and Thriving Together, creating a supportive and collaborative environment across multiple sites on the Sunshine Coast.

Meet the team

About the company

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You'll be responsible for

🌟

Leading and developing teams

Lead, coach, and develop Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes.
🚀

Driving performance

Drive performance across all ESAs, ensuring KPI targets and service standards are consistently exceeded.
📊

Overseeing service delivery

Oversee service delivery, workflow, and client experience across multiple locations.

Key criteria

👥

Team management experience

Proven experience managing teams across multiple sites.

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📊

Financial management skills

Demonstrated ability managing budgets and financial KPIs.

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🤝

Stakeholder engagement expertise

Experience building relationships with community partners and Services Australia.

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A meaningful career starts with a match

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4 criteria for this job
Team management experience
Proven experience managing teams across multiple sites.

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Financial management skills
Demonstrated ability managing budgets and financial KPIs.

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Stakeholder engagement expertise
Experience building relationships with community partners and Services Australia.

View

Performance management background
Experience in coaching and managing performance to exceed KPIs.

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