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Service Manager

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 3 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Service Manager position at atWork Australia is all about leading a passionate team dedicated to making a difference in people's lives. This job plays a crucial role in connecting individuals with meaningful employment opportunities while fostering a supportive and values-driven culture. Collaboration and community engagement are at the heart of how the team operates, ensuring everyone thrives together.

You'll be responsible for

🏆

Leading and coaching teams

Lead, coach and develop Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes.
📊

Driving performance

Drive performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded.
🌍

Overseeing service delivery

Oversee service delivery, workflow and client experience across multiple locations.

Key criteria

👥

Team management experience

Proven experience managing teams across multiple sites.

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📊

Financial management skills

Demonstrated ability managing budgets and financial KPIs.

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🤝

Stakeholder engagement expertise

Experience building relationships with community partners and Services Australia.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Team management experience
Proven experience managing teams across multiple sites.

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Financial management skills
Demonstrated ability managing budgets and financial KPIs.

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Stakeholder engagement expertise
Experience building relationships with community partners and Services Australia.

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Performance management background
Experience in coaching and driving performance to exceed KPIs.

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