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Service Manager

Mid levelFull-timeHybridCaloundra QLD 4551, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is about leading a passionate team at atWork Australia to connect people with meaningful employment opportunities. The impact of this role is profound, as it transforms lives and supports communities. Team members thrive in an environment that values integrity, compassion, determination, and collaboration.

Meet the team

About the company

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You'll be responsible for

🏆

Leading and coaching

Lead, coach and develop Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes.
📊

Driving performance

Drive performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded.
🌍

Overseeing service delivery

Oversee service delivery, workflow and client experience across multiple locations.

Key criteria

👥

Team management experience

Proven experience managing teams across multiple sites.

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📈

Performance management skills

Demonstrated skills in coaching and performance management.

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💼

Financial management experience

Experience managing budgets and achieving financial KPIs.

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A meaningful career starts with a match

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5 criteria for this job
Team management experience
Proven experience managing teams across multiple sites.

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Performance management skills
Demonstrated skills in coaching and performance management.

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Financial management experience
Experience managing budgets and achieving financial KPIs.

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Stakeholder engagement skills
Strong skills in engaging with community partners and Services Australia.

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Current driver's licence
Valid driver's licence and reliable vehicle for site visits.

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