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Service Manager

Mid levelFull-timeHybridTownsville City QLD 4810, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Service Manager at atWork Australia, you will embark on a fulfilling journey to lead and support a passionate team dedicated to making work meaningful for everyone. This job is all about transforming lives through employment services, where your leadership will inspire others to thrive. The team values collaboration, integrity, and a commitment to excellence, creating an environment where everyone can contribute to a brighter future.

You'll be responsible for

🏆

Ensuring team performance

Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceeded.
📍

Establishing clear direction

Establishing and communicating clear direction for effective operations across various locations.
🌟

Fostering a client-focused environment

Fostering a team environment that maintains a client focus at all times and a commitment to service excellence.

Key criteria

🌟

Team management experience

Proven experience leading and managing a team effectively.

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📊

KPI achievement

Demonstrated ability to meet and exceed Key Performance Indicators.

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🤝

Client-facing experience

Experience in customer service or client engagement roles.

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Meet the team

About the company

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4 criteria for this job
Team management experience
Proven experience leading and managing a team effectively.

View

KPI achievement
Demonstrated ability to meet and exceed Key Performance Indicators.

View

Client-facing experience
Experience in customer service or client engagement roles.

View

Financial reporting skills
Experience providing timely and accurate financial reports.

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