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Service Manager

Mid levelFull-timeOfficeTownsville City QLD 4810, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Service Manager at atWork Australia, you will embark on a meaningful journey, leading a passionate team dedicated to transforming lives through employment services. This job is all about supporting individuals with disabilities and other challenges, ensuring they find sustainable and fulfilling work. The team thrives on collaboration, integrity, and a shared belief that work is for everyone.

You'll be responsible for

🏆

Ensuring team performance

Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceeded, driving success across the team.
🗺️

Establishing clear direction

Establishing and communicating clear direction for the effective operations of your team across various locations, fostering alignment and focus.
🌟

Fostering a client-focused environment

Fostering a team environment that maintains a client focus at all times and a commitment to delivering service excellence.

Key criteria

👥

Team management experience

Proven experience leading and motivating a team effectively.

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📊

KPI oversight skills

Demonstrated ability to meet and exceed Key Performance Indicators.

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📈

Financial reporting experience

Experience providing timely and quality financial reports.

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Meet the team

About the company

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5 criteria for this job
Team management experience
Proven experience leading and motivating a team effectively.

View

KPI oversight skills
Demonstrated ability to meet and exceed Key Performance Indicators.

View

Financial reporting experience
Experience providing timely and quality financial reports.

View

Client-facing experience
Experience in customer service or client engagement roles.

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Current driver's licence
Valid driver's licence for travel between locations.

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