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Service Manager

Mid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Service Manager position at atWork Australia is a fantastic opportunity for a people-leader who is passionate about making a meaningful impact. This role focuses on leading Job Coaches and InWork Support Coaches across multiple sites, ensuring sustainable employment outcomes and driving performance. The team thrives on values of Integrity, Compassion, Determination, and Thriving Together, creating a supportive environment for both clients and team members.

You'll be responsible for

🏆

Leading and coaching

Leading, coaching and developing Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes.
📊

Driving performance

Driving performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded.
🌍

Overseeing service delivery

Overseeing service delivery, workflow and client experience across multiple locations.

Key criteria

👥

Team management experience

Demonstrated experience managing teams across multiple sites.

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📈

Financial management skills

Proven ability managing budgets and achieving financial KPIs.

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🤝

Stakeholder engagement expertise

Experience building relationships with community partners and Services Australia.

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Meet the team

About the company

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4 criteria for this job
Team management experience
Demonstrated experience managing teams across multiple sites.

View

Financial management skills
Proven ability managing budgets and achieving financial KPIs.

View

Stakeholder engagement expertise
Experience building relationships with community partners and Services Australia.

View

KPI achievement history
Proven track record of leading teams to exceed performance targets.

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