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Service Manager

Mid levelFull-timeOfficeQueensland, AustraliaPosted 2 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

As a Service Manager at atWork Australia, you will play a pivotal role in empowering individuals living with disabilities and other challenges to achieve their employment goals. This position is not just about managing a team; it’s about leading with passion and integrity, ensuring that everyone thrives in a supportive environment. The team values collaboration and is committed to delivering exceptional service, making a real difference in the lives of clients.

You'll be responsible for

✅

Ensuring team KPIs and contractual obligations are met

Consistently monitoring and achieving Key Performance Indicators and contractual commitments to drive team success.
🗺️

Establishing clear direction for team operations

Providing guidance and clarity to ensure effective operations across various locations.
🏆

Developing a culture of performance

Fostering an environment that encourages high performance and continuous improvement among team members.

Key criteria

🌟

Employment service industry experience

Extensive experience in the employment service sector.

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📊

Management experience

Proven experience managing and leading a team effectively.

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📈

KPI oversight

Demonstrated ability to work towards and oversee KPIs.

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Meet the team

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5 criteria for this job
Employment service industry experience
Extensive experience in the employment service sector.

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Management experience
Proven experience managing and leading a team effectively.

View

KPI oversight
Demonstrated ability to work towards and oversee KPIs.

View

Client-facing experience
Experience in customer service or client-facing roles.

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Current driver's licence
Valid driver's licence for travel between sites.

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