Service Planner - Pest Control
About the job
The Service Planner job at Rentokil is all about keeping the wheels turning smoothly in the pest control and hygiene industry. This position plays a crucial role in ensuring that service activities are organized efficiently, contributing to the overall success of the team and the satisfaction of customers. Rentokil values a friendly and supportive work environment, where collaboration and communication are key to achieving shared goals.
You'll be responsible for
📅
Organising and scheduling service activities
Managing the regular field service activities in pest control to ensure timely and efficient operations.⏰
Ensuring timely technician visits
Loading all Service Technician visits within set time frames and reporting any variances to the line manager.📞
Responding to customer enquiries
Addressing customer inquiries and complaints regarding service, and arranging necessary non-routine service calls.Key criteria
📅
Service planning experience
Demonstrated experience in scheduling field service activities.View
📞
Strong communication skills
Proven written and verbal communication skills for effective interactions.View
💻
Computer proficiency
Experience with administrative tasks and software applications.View
View more
