Silvus International Field Service Representative – Australia
About the job
The International Field Service Representative (IFSR) at Silvus Technologies is a senior-level technical advisor dedicated to connecting those who keep us safe. This job plays a crucial role in providing pre-sales and post-sales support, influencing product direction, and delivering advanced technical solutions. The team thrives on collaboration and innovation, working autonomously in dynamic environments to meet complex customer requirements and ensure mission success.
You'll be responsible for
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Acting as a technical subject matter expert
Act as a technical subject matter expert and advisor for advanced wireless communication systems, working closely with customers to assess needs and deliver customized solutions.🎤
Designing and delivering technical demonstrations
Design and deliver technical demonstrations and system evaluations, modifying configurations to address specific operational challenges.🤝
Collaborating with Engineering and Product Management
Collaborate with Engineering and Product Management teams to provide field-driven input into product design, enhancements, and troubleshooting strategies.Key criteria
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Technical expertise in wireless communication systems
Demonstrated experience supporting advanced wireless communication technologies.View
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Field service experience in DoD or Law Enforcement
1-3 years of customer-facing technical support in relevant environments.View
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Knowledge of TCP/IP and network architecture
Strong understanding of networking protocols and radio frequency systems.View
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