As a Small Business Banker at NAB, you will be part of a collaborative and high-performing team that prioritizes customer obsession. This job is all about building genuine connections with Perth’s small business community, managing a diverse portfolio, and delivering tailored banking solutions that empower business owners. The team thrives on trust, respect, and inclusivity, creating an uplifting environment where everyone can grow and succeed together.
You'll be responsible for
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Managing small business customers' lending requests
Keep things simple while managing business and home lending requests for small business customers, ensuring a smooth experience.📈
Driving revenue growth and customer advocacy
Move with speed to grow revenue and enhance customer advocacy, making NAB the bank of choice for small businesses.🤝
Building relationships with the local community
Engage with the Retail Branch and Broker network to strengthen relationships and improve portfolio performance and customer outcomes.Skills you'll need
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Lending experience
Experience in business banking or retail banking, providing a solid foundation for understanding customer needs.❤️
Customer relationship management
Strong skills in managing customer relationships, ensuring their needs are met and fostering loyalty.🧠
Problem solving and negotiation skills
Ability to think critically and negotiate effectively, providing tailored solutions to business owners.