NAB19 followers127 jobs

Small Business Banker

Mid levelFull-timeHybridEsperance WA 6450, AustraliaFinanceSalesCustomer successPosted 4 days ago
View your fit0 of 9 criteria met

About the job

As a Small Business Banker at NAB, you will be part of a collaborative and high-performing team that prioritizes customer obsession. This job is all about building genuine connections with Perth’s small business community, managing a diverse portfolio, and delivering tailored banking solutions that empower business owners. The team thrives on trust, respect, and inclusivity, creating an uplifting environment where everyone can grow and succeed together.

You'll be responsible for

🏦

Managing small business customers' lending requests

Keep things simple while managing business and home lending requests for small business customers, ensuring a smooth experience.
📈

Driving revenue growth and customer advocacy

Move with speed to grow revenue and enhance customer advocacy, making NAB the bank of choice for small businesses.
🤝

Building relationships with the local community

Engage with the Retail Branch and Broker network to strengthen relationships and improve portfolio performance and customer outcomes.

Skills you'll need

💼

Lending experience

Experience in business banking or retail banking, providing a solid foundation for understanding customer needs.
❤️

Customer relationship management

Strong skills in managing customer relationships, ensuring their needs are met and fostering loyalty.
🧠

Problem solving and negotiation skills

Ability to think critically and negotiate effectively, providing tailored solutions to business owners.

Meet the team

About the company

View your fit

0 of 5 criteria met
Lending experience in business banking
Proven experience in business or retail banking lending.

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Understanding of the SME market
Demonstrated knowledge of small and medium enterprises.

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Customer and relationship management skills
Experience building strong relationships with clients.

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Problem-solving and critical thinking
Ability to navigate complex customer needs effectively.

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Negotiation skills
Experience negotiating tailored banking solutions.

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