Unisys3 followers77 jobs

Sr Tech Field Eng

Mid levelFull-timeHybridMelbourne VIC, AustraliaTechnical supportIT supportPosted 1 week ago
Pending fitX of Y criteria met

About the job

This job is all about providing top-notch technical maintenance and support for hardware and software at customer locations. Success in this role means ensuring systems operate smoothly and collaborating with a fantastic team to deliver exceptional service. The team thrives on communication and teamwork, always aiming to enhance client satisfaction and service delivery.

You'll be responsible for

👨‍🔧

Providing field engineering support

Delivering the full range of field engineering support for large and complex clients, ensuring their needs are met effectively.
🗂️

Taking ownership of onsite service activity

Managing and executing onsite service activities with complete accountability for the outcomes.
⚙️

Performing advanced maintenance

Conducting advanced maintenance on all products, including low-complexity installations, to ensure optimal performance.

Key criteria

🔧

Technical certification or associate degree

Possession of relevant technical credentials enhances service delivery.

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🛠️

2–4 years of hands-on experience

Experience in field engineering ensures effective troubleshooting and maintenance.

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🔍

Proven maintenance and troubleshooting skills

Ability to resolve issues in customer environments is essential for success.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Technical certification or associate degree
Possession of relevant technical credentials enhances service delivery.

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2–4 years of hands-on experience
Experience in field engineering ensures effective troubleshooting and maintenance.

View

Proven maintenance and troubleshooting skills
Ability to resolve issues in customer environments is essential for success.

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Australian citizenship
Required for compliance with local employment regulations.

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Collaborative team support experience
Experience in providing technical assistance fosters a supportive work environment.

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