Strategic Customer Manager
About the job
This job is all about making a real impact as a Strategic Customer Manager. You will manage and grow a portfolio of key accounts, working closely with internal teams to deliver outstanding customer outcomes. The team values relationship-building and continuous improvement, creating a supportive environment for professional growth.
You'll be responsible for
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Developing and implementing account plans
Creating customized strategies for key strategic customers to drive engagement and growth.🔍
Identifying cross-sell and up-sell opportunities
Exploring ways to expand service offerings and enhance customer value.📊
Monitoring account performance
Tracking revenue growth and customer satisfaction metrics to ensure success and improvement.Key criteria
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Proven experience in strategic account management
Demonstrated success managing B2B industrial sales accounts.View
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Strong commercial acumen and negotiation skills
Ability to navigate complex negotiations effectively.View
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Experience collaborating across cross-functional teams
Proven ability to work with diverse teams for customer success.View
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