Student Fees Officer, HE
About the job
The Student Fees Officer, HE plays a crucial role in ensuring the accurate and timely processing of student fee-related processes, including FEE-HELP administration and refunds. This position is vital for maintaining the integrity of student fee records and providing exceptional support to students. The team thrives on collaboration and a student-centered approach, creating a positive and engaging work environment.
You'll be responsible for
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Managing student fees
Processing tuition fees and adjustments, maintaining accurate fee information, and supporting overdue account tracking.🔄
Handling refunds and adjustments
Reviewing and verifying documentation for refunds and remittals, ensuring compliance with policies.🤝
Providing student support
Offering timely advice to students regarding financial obligations and responding to inquiries.Key criteria
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Student finance experience (1-2 years)
Demonstrated experience in student finance or higher education administration.View
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Attention to detail
Strong accuracy in financial data processing is essential.View
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Knowledge of FEE-HELP and HESA
Understanding of FEE-HELP, HESA, and TCSI requirements preferred.View
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