SuperStream Support Administrator
About the job
Join Mercer’s Admin Operations team as a SuperStream Support Administrator, where you will play a crucial role in ensuring the smooth processing of superannuation contributions and rollovers. This position is vital for maintaining transaction integrity and efficiency while collaborating with various stakeholders. The team values a supportive and inclusive work environment, fostering growth and development for all members.
You'll be responsible for
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Administering and monitoring SuperStream contributions
Ensuring compliance with APRA and ATO standards for contributions and rollovers.🔍
Performing daily reconciliations
Reconciling contributions and rollover payments received via SuperStream on a daily basis.🤝
Liaising with stakeholders
Communicating with employers, clearing houses, and internal teams to resolve data issues.Key criteria
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Superannuation experience
Demonstrated experience in corporate superannuation administration.View
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Analytical skills
Excellent organisation and analytical skills for issue investigation.View
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Superannuation systems knowledge
Strong knowledge of superannuation systems like Sonata and Excel.View
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