About the job
This job is about being a Linux technical support engineer in the AWS Region Services team, where you will have the opportunity to make a lasting impact on Australia’s digital future. By working with AWS services and implementing innovative solutions, you will help customers succeed in their most important missions. The team values continuous learning, mentoring, and collaboration, creating an environment where everyone can thrive.
You'll be responsible for
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Applying advanced troubleshooting techniques
Provide unique solutions to customers' needs by applying advanced troubleshooting techniques.🤝
Interacting with engineers
Collaborate with engineers and partner with other AWS teams to reproduce and resolve issues effectively.📞
Driving service team communication
Lead communication during critical events to ensure timely resolution and support for customers.Key criteria
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Linux systems administration experience
5+ years of experience managing Linux systems.View
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Scripting language knowledge
Proven knowledge of Python, Ruby, or Perl.View
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Cloud computing concepts
Deep understanding of cloud design and operational considerations.View
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