Team Coordinator, Fleet Services
About the job
The Team Coordinator job is all about effective planning, organizing, and managing the performance of the Fleet Services Team. This position plays a crucial role in ensuring that Key Performance Indicators (KPIs) set by SG Fleet and clients are not just met but exceeded. The team thrives on collaboration and support, creating an environment where everyone can excel and grow together.
You'll be responsible for
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Providing guidance and leadership
Offering guidance, instruction, training, and leadership to the team to achieve key results while being the first point of escalation.📈
Monitoring performance
Keeping an eye on team members' performance and ensuring adherence to established standards and procedures.⚖️
Managing conflict and complaints
Effectively handling conflict and complaints in a proactive and constructive manner while implementing necessary process changes.Key criteria
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Demonstrated leadership skills
Proven ability to inspire and guide high-performance teams.View
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Customer service focus
Strong commitment to delivering exceptional customer experiences.View
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Excellent communication skills
Effective verbal and written communication for team and stakeholders.View
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