About the job
This job is about leading a high-performing claims team in a hybrid working environment. The opportunity allows for significant impact on operational performance and customer outcomes while fostering a positive team culture. The team values collaboration, continuous improvement, and a commitment to excellence.
You'll be responsible for
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Leading a team
Leading, coaching, and developing a team of 15–18 Extras Claims Consultants to achieve operational targets.🚀
Driving operational performance
Driving strong operational performance across people, process, and service delivery to ensure compliance and efficiency.🔧
Championing continuous improvement
Championing continuous improvement and process optimization initiatives to enhance team performance and service delivery.Key criteria
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Proven experience leading operational teams
Experience managing teams of 15+ in dynamic environments.View
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Strong analytical and reporting skills
Ability to analyze data for operational insights and improvements.View
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Demonstrated coaching and development success
Experience in mentoring and enhancing team performance.View
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