Team Leader Claims and Underwriting Administration Brisbane, QLD
About the job
Join the ART Life team as a Team Leader in Claims and Underwriting Administration and seize a fantastic opportunity to make a difference. This job plays a critical role in delivering exceptional member experiences while fostering a supportive and inclusive work environment. Enjoy a blend of in-person collaboration and remote work, all while being part of a team that values your contributions.
You'll be responsible for
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Leading a team
Lead and empower a team responsible for delivering high-quality administrative support across claims and underwriting functions.⚙️
Ensuring smooth workflows
Ensure workflows run smoothly and service levels are met.📈
Driving process improvements
Drive standardisation and process improvement initiatives while championing a culture of continuous improvement.Key criteria
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Leadership experience in insurance
Demonstrated experience in a leadership role within insurance or claims operations.View
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Understanding of insurance operations
Strong grasp of administrative systems like WorkQ and Acurity.View
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Excellent communication skills
Proven ability to communicate effectively and build relationships.View
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