Australian Retirement Trust29 jobs

Team Leader Claims and Underwriting Administration

Mid levelFull-timeHybridBrisbane QLD, AustraliaAdministrationPeople and culturePosted 4 days ago
Pending fitX of Y criteria met

About the job

Join the ART Life team as a Team Leader in Claims and Underwriting Administration and seize a fantastic opportunity to make a difference in members' lives. This job is all about delivering exceptional member experiences while leading a dedicated team. Enjoy a supportive work environment that values your contributions and encourages personal and professional growth.

You'll be responsible for

🚀

Leading and empowering the team

Lead and empower a team responsible for delivering high-quality administrative support across our claims and underwriting function.
⚙️

Ensuring smooth workflows

Ensure workflows run smoothly and service levels are met for claims and underwriting processes.
🔧

Driving process improvements

Drive standardisation and process improvement initiatives while championing a culture of continuous improvement.

Key criteria

📋

Leadership experience in insurance

Proven experience leading teams in insurance or claims operations.

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🔍

Understanding of insurance operations

Strong grasp of administrative systems like WorkQ or Acurity.

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🗣️

Excellent communication skills

Demonstrated ability to communicate effectively with diverse stakeholders.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Leadership experience in insurance
Proven experience leading teams in insurance or claims operations.

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Understanding of insurance operations
Strong grasp of administrative systems like WorkQ or Acurity.

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Excellent communication skills
Demonstrated ability to communicate effectively with diverse stakeholders.

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High attention to detail
Commitment to quality and compliance in administrative tasks.

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Process improvement experience
Experience driving standardisation and operational accountability.

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