Team Leader (Cruiseabout)- Remote, Australia
About the job
This job is all about leading a passionate team in the cruise industry, where your love for travel can truly shine. As a Team Leader, you will play a pivotal role in creating unforgettable experiences for customers while achieving sales targets. The team thrives on collaboration and inclusivity, making it a fantastic environment for personal and professional growth.
You'll be responsible for
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Quoting and booking
Quoting, booking, and invoicing cruise bookings and packages📈
Meeting KPIs
Ensure that KPIs are met, meeting and exceeding monthly sales targets📞
Handling inquiries
Support and handle walk-in, email, and telephone inquiries efficiently and accuratelyKey criteria
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Customer service experience
Proven experience in customer service environments with sales targets.View
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Cruise or travel industry experience
Minimum 2 years in retail or wholesale cruise or travel.View
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GDS proficiency
Experience with Global Distribution Systems for bookings.View
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