icare NSW1 follower13 jobs

Team Leader, CTP Care

Mid levelSeniorFull-timeHybridNew South Wales, AustraliaPosted 1 day agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

This job is about providing leadership to a multi-functional team dedicated to ensuring optimal care for clients across all CTP Care segments. By managing day-to-day operations and supporting team development, you will play a crucial role in meeting legislative requirements and business needs. The team thrives on collaboration, empathy, and a commitment to continuous improvement.

Meet the team

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You'll be responsible for

🏆

Leading a front-line team

Lead a front-line team to ensure person-centered, timely, high quality and cost-effective services are provided to meet client’s needs and scheme objectives.
📈

Developing team capabilities

Lead the development and progression of team capabilities, supporting the team to achieve business outcomes aligned to key objectives and KPIs.
📋

Implementing policies

Lead the implementation of policies and procedures relating to all aspects of CTP Care.

Key criteria

👥

Team leadership experience

5+ years leading teams in an insurer or care scheme setting.

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📜

Knowledge of Motor Accident Injuries Act

Understanding of legislative frameworks impacting decision-making.

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🗣️

Excellent communication skills

Proven ability to build rapport with diverse stakeholders.

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A meaningful career starts with a match

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4 criteria for this job
Team leadership experience
5+ years leading teams in an insurer or care scheme setting.

View

Knowledge of Motor Accident Injuries Act
Understanding of legislative frameworks impacting decision-making.

View

Excellent communication skills
Proven ability to build rapport with diverse stakeholders.

View

Empathy in conflict resolution
Experience managing difficult conversations with clients and stakeholders.

View

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