Team Manager - Bankwest Grants
About the job
Step into a visible, enterprise-level job where decisions shape team culture, operational standards, and customer outcomes across two major brands. Your leadership will be recognised, and your contributions will directly impact the success of teams and the experience of customers. The team thrives on collaboration and innovation, working together to drive operational excellence and create a positive culture.
You'll be responsible for
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Inspiring and empowering teams
Inspire and empower your team to deliver outstanding service, ensuring every customer receives timely, accurate, and empathetic support throughout their lending journey.🚀
Driving operational excellence
Drive operational excellence and champion process improvements and compliance that directly enhance the customer experience.🤝
Collaborating with stakeholders
Collaborate with senior stakeholders to ensure every interaction and decision supports our commitment to quality and customer satisfaction.Key criteria
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Team leadership experience
Proven experience leading teams in complex, fast-paced environments.View
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Strong communication skills
Demonstrated ability to build relationships across locations and functions.View
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Culture-building mindset
Experience driving alignment and consistency across teams.View
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