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Tech Field Eng

JuniorMid levelFull-timeHybridBrisbane QLD, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products. This role is crucial for ensuring that customers receive top-notch support and satisfaction. The team thrives on collaboration and is dedicated to providing a seamless experience for everyone involved.

You'll be responsible for

🛠️

Installing and servicing products

Perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.
😊

Ensuring customer satisfaction

Ensure customer satisfaction throughout all transactions.
🔍

Troubleshooting and support

Experience with desktop support, server support, hardware, network, and software installation and troubleshooting.

Key criteria

💻

Deskside support experience

Proven experience in a deskside support environment.

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🔧

Hardware and software troubleshooting

Demonstrated skills in diagnosing and resolving hardware/software issues.

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🔒

NV1 security clearance

Valid NV1 security clearance is required for this job.

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5 criteria for this job
Deskside support experience
Proven experience in a deskside support environment.

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Hardware and software troubleshooting
Demonstrated skills in diagnosing and resolving hardware/software issues.

View

NV1 security clearance
Valid NV1 security clearance is required for this job.

View

Valid driver's license
Current driver's license needed for on-site support tasks.

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PC building and upgrading
Experience in building and upgrading desktop computers.

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