About the job
This job is all about being the go-to person for installing, diagnosing, and maintaining computer-related products. Making sure customers are satisfied is key, as you will be providing essential support in a corporate environment. The team thrives on collaboration and is committed to creating an inclusive workplace where everyone can contribute their unique talents.
You'll be responsible for
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Installing and maintaining computer products
Perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktops, laptops, printers, and peripherals.😊
Ensuring customer satisfaction
Ensure customer satisfaction throughout all transactions by providing excellent support and service.🛠️
Troubleshooting and resolving issues
Investigate faults, triage, and resolve issues in a corporate Windows environment.Key criteria
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Deskside support experience
Proven experience in a deskside support environment.View
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Hardware and software troubleshooting skills
Demonstrated skills in diagnosing and resolving hardware/software issues.View
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NV1 security clearance
Must possess valid NV1 security clearance for this job.View
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